.Five9 (FIVN) has been granted the 2024 Aragon Investigation Advancement Honor for Artificial Intelligence Connect with Centers as well as named an Innovator in pair of Aragon Research study Entire world rumors: artificial intelligence Representative Operating Systems in the ICC, 2025, and also Intelligent Contact Facility, 2025. The company was realized as the absolute most calculated seller in the AI Agent Platforms report.At the primary of Five9’s innovation is their eyesight for The brand-new CX, where AI Representatives and also AI-empowered Person Brokers work together to deliver hyper-personalized consumer expertises. The business just recently offered new developments featuring Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, identifying Five9’s speculative use modern technology in market advancement and disruption.Five9 (FIVN) ha ricevuto il premio Aragon Study Development Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Investigation Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Investigation Development 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Research Planet: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 pour les Centres de Connect with AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Research study Planet: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Connect with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The brand-new CX, ou00f9 Representatives artificial intelligence et Professionals Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Development Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Vision fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually likewise called a Leader in The Aragon Research Study World for AI Agent Operating Systems in the ICC, 2025 as well as Aragon Study World for Intelligent Connect With Center, 2025. SAN RAMON, Calif.– (COMPANY WIRE)–.
Five9 (Nasdaq: FIVN), service provider of the Intelligent CX Platform, has been actually named a winner of the 2024 Aragon Study Advancement Honor for AI Connect With Centers. Furthermore, Five9 has been actually named a Leader in pair of Aragon Research Planet files: AI Representative Platforms in the ICC, 2025, and Intelligent Contact Facility, 2025. This acknowledgment coming from Aragon Research study emphasizes Five9’s posture as a leader in AI-elevated CX.
The Artificial Intelligence Representative Operating Systems in the ICC, 2025 record openings Five9 as the absolute most
strategic supplier rated in
the record, acknowledging Five9 s strategic vision for AI-driven advancement in CX. At the core of this innovation is Five9’s goal for The brand new CX where AI Representatives and AI-empowered Person Professionals team up to deliver hyper-personalized, effortless customer knowledge. By encouraging organizations to deliver transformative customer communications while lowering costs and also improving productivity, Five9 is establishing brand-new criteria for AI-powered answers in the call center market.
AI is actually foundational for generating remarkable consumer knowledge, and our team are honored to become identified through AragonAnalysis as innovative for our efforts to drive the intelligent call center forward, stated Jonathan Rosenberg, Principal Modern Technology Officer and also Director of Artificial Intelligence, Five9. Our focus has actually been actually, and are going to remain to be actually, helping organizations supply those knowledge with simple resources as well as capacities. Along with each brand new technology, we take a breakthrough for both Five9 as well as for the sector all at once.
The Aragon Analysis Advancement award determines suppliers leveraging speculative use innovation to not merely adapt as markets change, however to definitely interfere with as well as educate just how their markets will definitely evolve. Five9 was actually formally presented along with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research honors event.Five9’s dedication to technology, especially its vision for combinationing AI Representatives as well as AI-empowered Human Being Professionals, is actually specifying a new specification for just how businesses can provide hyper-personalized as well as seamless consumer adventures, pointed out Jim Lundy, Founder, CEO as well as Lead Expert, Aragon Study. This award and also report recognition improves Five9’s dedication to supplying AI technologies for CX.
Previously this year, the provider introduced brand new innovations, featuring Five9 GenAI Studio, Five9 GeniusAI, and also Five9 Artificial Intelligence Representatives, that enhance the method companies approach CX, driving better outcomes for both clients as well as representatives. Regarding Five9. The Five9 Intelligent CX System, powered by Five9 Wizard AI, gives a detailed suite of solutions to energy AI-elevated consumer experiences that supply far better company outcomes and Deliver Pleasure to CX.
Our combined cloud-native offering permits hyper-personalized client adventures and additional inspired employees, creating every customer interaction extra hooked up, easy, and individual. Counted on by 2,500 +customers as well as 1,400+ companions internationally, Five9 combines the energy of artificial intelligence, our system, and also our folks to steer AI-elevated CX.For additional information, see www.five9.com. Interact with our team @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Study, Inc. and/or its own Affiliates. All Liberties Scheduled.
The recognition of an Aragon Analysis award victor is actually certainly not a recommendation through Aragon Research study of any kind of supplier, item, or even solution. Viewpoint resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Supervisor. Press@five9.com. Source: Five9.
FAQ. What significant honors did Five9( FIVN) gain in 2024 from Aragon Research study? Five9 won the 2024 Aragon Investigation Development Award for AI Get In Touch With Centers as well as was called an Innovator in 2 Aragon Analysis Planet files: AI Agent Operating Systems in the ICC, 2025, and Intelligent Connect With Facility, 2025.
What brand new AI products performed Five9( FIVN) introduce in 2024? Five9 introduced Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Brokers to completely transform consumer adventure control.Exactly how does Five9’s( FIVN )NEW CX sight influence client service? Five9’s brand-new CX sight mixes artificial intelligence Agents along with AI-empowered Individual Agents to supply hyper-personalized, effortless clientadventures while minimizing expenses and strengthening efficiency.
What was actually Five9’s( FIVN) important position in the Aragon Research Planet 2025 record? Five9was installed as the absolute most tactical supplier in the AI Agent Platforms in the ICC, 2025 record, acknowledging their key eyesight for AI-driven advancement in CX. When carried out Five9( FIVN) acquire the AragonInvestigation Development
Award
?
Five9 was actually officially introduced along with the award on December 10, 2024, at the Aragon Transform 2024 honors ceremony.